RETURN & REFUND

RETURNS

Return policy It is guaranteed that our products will meet every customer’s needs. Please read the content as follows. If you are not satisfied with the goods you have purchased for some reason, we will be willing to return or change the products for you, or get you a refund. The following items are NOT returnable: *Any item that has been worn, used or altered. *Any item that is specified as non-returnable on its product page. *Clearance merchandise. If you attempt to return an item, which is not returnable, the item will be shipped back to you, and you will be charged the cost of shipping for sending it back.

Request:

1. Items received within 30 days from the delivered date.

2. Items received unused, undamaged and in original package.

HOW TO MAKE A RETURN:

Please do your best to try on, handle and repackage the items with care. Any merchandise returned must be received back in its original condition – this means it must be unworn, undamaged, free of makeup, pet hairs, deodorant and perfume and have all original tags attached.

Please fill-in and include the returns form (found on the reverse side of your invoice) along with your returned item to enable us to identify you and process your return as quickly as possible.
If this is not present, a written note with all your details will suffice!

We always recommend returning your items via a recorded service as we unfortunately can’t be held responsible for any items that do not reach us.

CAN I GET MY SHIPPING FEES BACK?

We regret to inform you that any upgraded shipping fees over and above the cheapest common delivery method are non-refundable, unless the error was made on our part. In the rare event that you do receive an imperfect item, please do contact us at your earliest convenience. In such an event, we prefer to remedy on a case-to-case basis to ensure the best customer service and overall satisfaction.

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